Contact

Talk to the people who build Menumigo

One address reaches all of us: contact@menumigo.com. We aim to reply within one business day, in English, Portuguese or Spanish — the same languages published in our security.txt. There is no ticket queue to wait behind and no phone tree; mail goes straight to the people who build the product.

Fastest route

For anything urgent while you are logged in, use the live chat bubble in the bottom right of this page — it reaches the same inbox and carries your account context with it, so you do not have to explain which restaurant you mean. Email is better for anything that needs an attachment or a paper trail.

What to send where

Every route below lands in the same inbox; the headings are there so you know what to put in the subject line and what we will need from you to answer in one reply rather than three.

SupportRestaurant owners and staff using Menumigo.
contact@menumigo.comAnything about your menu, QR codes, AI import, translations, analytics or the loyalty card. Include your restaurant slug — the part after menumigo.com/ in your public menu URL — and we can look at the exact menu without a round trip.
Billing and plansQuestions about the free plan, Pro, trials, invoices or cancellation.
contact@menumigo.comSubscriptions are processed by Polar and can be cancelled at any time from your billing page. Email us with the account address you subscribed under if an invoice or a charge looks wrong.
Privacy and data requestsGDPR access, correction, export, deletion or objection requests.
contact@menumigo.comPut "GDPR" in the subject line. We respond within the statutory one-month window and usually well inside it. Deleting your account removes your restaurant data; the details are in the privacy policy.
SecurityVulnerability reports and responsible disclosure.
contact@menumigo.comReport the issue privately before disclosing it publicly, with enough detail to reproduce. Our security contact is also published in machine-readable form at /.well-known/security.txt.
Press and partnershipsJournalists, integrators, POS vendors and resellers.
contact@menumigo.comTell us your deadline. Logos, product screenshots and plan facts can also be pulled straight from the public API and the about page.

Before you write

A good share of the questions we get already have written answers, and reading one beats waiting a day for a reply:

Elsewhere

We are on social as @menumigo. Direct messages are read, but support requests are answered faster by email.

For AI agents

This page is also served as Markdown at /contact.md or by requesting this URL with Accept: text/markdown. Organization contact details are published as schema.org ContactPoint markup on this page, and the security contact is in /.well-known/security.txt. There is no contact form and no API for submitting one — email is the channel.